Terms & Conditions - Bali Arts & Crafts
Order Procedures :
Browse our online catalog and feel free to choose the product that you want
to purchase then click "inquiry" to order. Fill in the order
form and don't leave blank the required fields to facilitate us to get in touch
with you. We will responds by email to give you a copy of your shopping cart
and notice you about the payment.
When you confirm the order, We need down payment 50 % of your order if the total
amount order more then US$2,000 if less you have to pay 100% in advance, in
order to prepare and process your order. The payment should be processed by
Telex Transfer (T/T).
We will give you regular status reports, quality control, and ensure delivery
times are met. Arrange freight forwarding and oversea packing and loading of
cargo. With a command of local language and culture, we help you to overcome
some of the frustrations and delays associated with foreign buying.
We will inform you when your order is finished and ready to be shipped. Then
we need you to complete the final payment.
The minimum order is US$300.00 for handicraft and jewelry & US$500.00 for
furniture.
We will send you the copy of shipping bill. We'll keep in touch until the order
arrives safely and if you haven't found what you are looking for in our website
please contact us with a description of the items
you desire (photos if possible) and we will provide you with all available information
accordingly.
Payment :
For easy and save the payment, we suggest transfer money by bank. We will send
to you the detail of our account into your email. The first, you can pay down
payment, and then after your order finish you must pay the rest.
Make sure to pay the transfer fee when sending the money as otherwise we want
to receive the full amount in our account. Also please make sure to confirm
payment by email so we know that the money is on its way and we know who sent
it when it arrives.
Shipping :
Shipping can be done by air cargo or sea cargo, using sea cargo that mean the
customer will pay fixed cost for 20' or 40' container. If the goods are less
than that can be arranged with LCL (less container load). For more details please
click
here
Time Production :
Normally, our standard production time per container is six weeks. For order
less than containers, the standard production time is one month maximum. This
depends on the items ordered, the quantity ordered, the date,…
Taxes :
Every country imposes its own taxes, duties and other administrative fees. Customers
are encouraged to contact their local postal service or customs bureau to inquire
about possible import taxes. ArtsBali.com is not responsible for duties or taxes
charged by the local government.
Refund :
When the first deposit is made, no cancellation is possible.
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